Our simple, 6 month, no-quibble Refund & Replacement Policy

In a nutshell...

Our Refund & Replacement Policy is based on a simple principal:
We are not happy if you're not 100% satisfied.

Simple, honest, no fuss...

We understand that online shopping means you may select something that doesn't quite fit or maybe it just looks a little different to what you thought because as a online buyer you don't get to see and hold the physical product before you buy it. With this in mind we're happy to accept any good enough reason for replacing or refunding your purchase.
Whatever the case for your claim may be, please get in touch with us as soon as you realise you are not delighted with your purchase indicating item(s) being claimed and reason(s).

A few, very fair conditions...

• All claims must be requested as soon as possible and within 6 months after purchase.
• A refund will be issued as a shop credit in form of an electronic shopping voucher.
• Replacement postage costs are the responsibility of the customer unless the claimed item was damaged or faulty upon receipt.